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Privacy Policy ResQControl

Effective date: 01/01/2025

Last updated: 02/03/2025

At ResQControl, we respect and protect the privacy of our users. In this privacy policy, we explain what data we collect, how we use it, and what rights you have regarding your personal data.

1. Who are we?

ResQControl is located at Guido Gezellestraat 5, 2260 Westerlo, and is responsible for processing your personal data. If you have any questions, you can contact us via:

  • Email: support@resqcontrol.com
  • Phone number: 03 369 51 12

2. What data do we collect?

We may collect the following categories of personal data:

  • Identification data: such as name, address, phone number, email address.
  • Account data: username, password, and preferences.
  • Technical data: IP address, device ID, browser information, and data about your interaction with our website or application.
  • Usage data: information about your activities within our services, including timestamps and reports.

3. How do we use your data?

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To manage user accounts and provide technical support.
  • For communication about updates, security warnings, or marketing (if consent has been granted).
  • For analysis and optimization of our services.
  • To comply with legal obligations.

4. Sharing of data

We share your data only in the following cases:

  • With service providers who process data on behalf of ResQControl (e.g., hosting partners).
  • When required by law.
  • With your explicit consent.

5. Data security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. How long do we keep your data?

We keep your data no longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.

7. Your rights

You have the right to:

  • Access the personal data we have about you.
  • Correct inaccurate data.
  • Delete your data (right to be forgotten).
  • Object to or request a restriction on the processing of your data.
  • Transfer your data (data portability).

You can exercise these rights by contacting us at
support@resqcontrol.com.

8. Cookies

Our website does not use cookies.

9. Changes to this privacy policy

We reserve the right to modify this privacy policy. We recommend that you regularly check this policy for updates.

10. Contact

If you have any questions or complaints about this privacy policy, please contact us via:

ResQControl Team